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Frequently asked questions
How do I place an order for delivery in London?
You can easily place an order through our website or mobile app by entering your London address during checkout. We'll process your order and confirm the estimated delivery time.
How do I place an order for delivery outside London?
For deliveries outside of London, simply enter your address during checkout. We cover select areas and will notify you if your location is eligible for delivery. Delivery times may vary depending on the distance.
What are the delivery charges within London?
Our delivery fee within London, depends on the distance from our nearest branch. You can view the exact delivery charge before completing your order.
What are the delivery charges for areas outside of London?
Deliveries outside of London may incur higher fees based on your location. The final delivery charge will be displayed at checkout before placing your order.
How long does delivery take within London?
In London, delivery typically takes between 30 to 60 minutes, depending on traffic and your location. We aim to deliver as quickly as possible to ensure your food stays fresh.
How long does delivery take outside of London?
Deliveries outside of London will take longer. You’ll receive updates on the estimated delivery time once your order is on its way.